Our return policy lasts for 14 days from the date of delivery. If 14 days has passed since receipt of your order, unfortunately we cannot offer you a return.

Returned items must be in original, new and unused condition. Item cannot have been worn or washed.

If you received a damaged product or a wrong item, contact us within 14 days of delivery for us to fix your order and make things right for you.

Any items purchased at a discounted rate is considered a final sale and is not eligible for exchange or return.

To begin a return, email our customer care department at: merch@jstuvideos.com

In your email, be sure to include your order number along with an explanation of what you're needing to return, along with any other helpful information.